Welcome to the Privacy Policy of re-wears ("re-wears," "we," "our," or "us"). At re-wears, we are committed to protecting your personal data and maintaining the trust you've placed in us. This Privacy Policy is designed to provide you with clear and transparent information on how we handle your personal data when you interact with our platform, visit our website, or use our mobile application. By accessing and using our services, you consent to the data practices outlined in this Privacy Policy.
re-wears is operated and managed by Re-wears Collective LLC, located in the United Arab Emirates (UAE). The terms "you" or "your" refer to the individual or entity registering as a user on our platform. While this policy explains how we collect, use, and protect your personal data, it does not apply to the practices of external entities or third-party vendors, including sellers, buyers, or advertisers offering goods or services on our platform. It is your responsibility to ensure that you have the appropriate consent and rights for any personal data you provide to us, in compliance with this Privacy Policy.
Additionally, by using re-wears, you confirm that you are compliant with all relevant laws regarding the personal data you share with us, allowing us to process it for the purposes stated herein. We may update this Privacy Policy periodically, and we encourage you to review it regularly to stay informed of any changes. Your continued use of our platform after updates are made signifies your acceptance of the revised policy terms. Thank you for trusting re-wears with your personal information. We are dedicated to providing a secure and reliable environment for all our users.
1. SCOPE OF THIS PRIVACY POLICY:
1.1 This Privacy Policy outlines how we collect, use, disclose, and process personal data in relation to:
Our website, mobile application, and other platforms that link to or display this Privacy Policy, as well as the associated products, services, and features offered by re-wears (collectively referred to as the "Platform" and "Services").
Users of our Platform, including buyers, sellers, retailers, advertisers, partners, suppliers, and other stakeholders involved in transactions, marketing, and interactions within our Services.
Any individual whose personal data is collected or processed through their engagement with the Platform, interaction with our Services, or communication with us regarding our business operations.
1.2 Our approach to managing personal data may differ depending on specific circumstances or legal requirements. However, this Privacy Policy provides a detailed and comprehensive overview of our general practices and commitments regarding privacy and data protection.
2. DATA COLLECTION:
2.1 Personal Information:
re-wears collects essential personal details during your interactions with our Platform, including your name, contact information, billing and delivery addresses, and payment details. This data is collected to facilitate transactions, process orders efficiently, and provide a seamless shopping experience.
2.2 Device Information:
To improve functionality and ensure compatibility, we automatically gather device-related data such as your IP address, browser type, operating system, and other browsing information. This information enables us to tailor the Platform for a smooth and optimized user experience.
2.3 Usage Data:
We collect data about your interactions with the Platform, including pages visited, time spent on each page, products viewed, and actions taken (e.g., making offers). This helps us analyze user behavior and improve our services to offer personalized recommendations and a more enjoyable experience.
2.4 Listings Data:
We collect details about the listings you have viewed or interacted with, including items you’ve listed for sale and offers made or received. This data enhances our ability to personalize your experience and streamline transactions.
2.5 Technical Data:
To ensure secure access and performance, we collect technical information such as login credentials, time zone settings, browser specifications, and your IP address. In some cases, we may also collect geographical location data and other device-specific information to enhance security and provide relevant services.
2.6 Order Information:
When you place an order through re-wears, we collect all necessary details to fulfill your request, including delivery addresses, ordered items, dates, times, and any special instructions related to the order.
2.7 Identity and Age Verification:
For age-restricted products or services, we may collect and verify your government-issued identification to ensure compliance with legal age requirements. This may include the ID number, issuing country, and other relevant information.
2.8 Chat Data:
When you communicate with other users via our in-platform chat feature, we collect the content of your messages, including any personal information you choose to disclose. This data helps us facilitate secure transactions and resolve disputes if they arise.
2.9 Communication Data:
If you engage in discussions with customer support or communicate via the Platform regarding order details, replacements, or other inquiries, we collect the relevant communication data to improve customer service and ensure smooth transaction fulfillment.
2.10 Information About Others:
If you provide personal information about others (e.g., referring a friend or sending a gift), we may collect details such as their name, email address, and delivery information. When sharing someone else’s information, you are responsible for ensuring you have the necessary permissions to do so.
2.11 Marketing Insights:
re-wears may collect data when you participate in surveys, contests, or promotional events. This includes name, email address, phone number, and employer details, which may be used to offer tailored services, provide updates, or conduct analytical research.
2.12 Social Media and Third-party Platforms:
If you link your account to social media or engage with re-wears via third-party platforms, we may collect information about your public profile, social media interactions, or data shared with us through those platforms. Please refer to the privacy policies of those third parties for their data practices.
2.13 Subscription Data:
When you subscribe to our mailing list, we collect your email address to send you newsletters, updates, and promotional materials. You may unsubscribe at any time.
2.14 Data for Legal Compliance:
We may collect and store personal data necessary for legal compliance, including data required to meet regulatory obligations or to handle legal disputes. This includes information that may be needed to demonstrate adherence to laws or manage litigation.
2.15 Behavioral Data:
We analyze behavioral patterns based on your activity on the Platform, such as preferences and interests. This data is often aggregated into segments to help improve marketing strategies, recommend products, and enhance user experience.
2.16 Aggregated and Server Data:
We compile general statistics to monitor user trends on our Platform, such as server hits, browser types, page views, and navigation patterns. This data does not contain personally identifiable information and is used to improve our services and enhance user experience. However, we may log IP addresses to enhance security and identify potential threats.
2.17 Special Categories of Personal Data:
re-wears does not knowingly collect any special categories of personal data (e.g., race, health information, or criminal records). We advise you not to share such information through any features of the Platform. If you choose to disclose such data, you consent to our processing of it according to this Privacy Policy.
2.18 Implications of Refusal to Provide Personal Data:
You are not obligated to provide personal data to us. However, if you decline to provide necessary personal data required for account registration or compliance with applicable laws, we may be unable to grant you access to the Platform or fulfill your requests.
2.19 Other Sources of Data Collection:
We may also gather data from public databases, joint marketing partners, and social media platforms. This includes publicly available information from social media profiles, marketing leads, and search results that help us better understand your preferences and improve our services.
3. CONSENT TO PROCESSING IN MIDDLE EASTERN COUNTRIES: 3.1 By furnishing any Personal Information to re-wears, users, including those in Middle Eastern countries, unequivocally consent to this Privacy Policy and the international transfer of such information, consistent with re-wears standard operations. This encompasses the collection, storage, and processing of information in Middle Eastern countries. 4. UTILIZATION OF COLLECTED INFORMATION: 4.1 Purpose of Data Use: We will only use your Personal Data for the purposes for which it was collected, as outlined below. If we need to use your Personal Data for a different purpose, we will update this Privacy Policy and explain the legal basis for the new use (please refer to section 13, 'Modifications and Updates to Our Privacy Policy'). 4.2 Legal Basis for Processing Personal Data: To comply with applicable privacy laws, we ensure that we have a valid legal basis for processing your Personal Data. The primary legal bases we rely on include: Contractual Necessity: Processing required to fulfill our contractual obligations to you (e.g., providing access to the Platform). Compliance with Law: Processing necessary to comply with legal or regulatory obligations. Consent: Processing based on your explicit consent for specific purposes. 4.3 Marketing Communications: We may use your contact information to keep you informed about our latest products, services, promotions, and updates, ensuring that the content is personalized and relevant to your interests. 4.4 Platform Integration and User Experience: Our platform acts as a centralized hub that enhances user experience by streamlining functionalities and promoting collaboration among users. 4.5 Continuous Improvement: We actively seek feedback and analyze user interactions to refine our platform services and overall user experience, allowing us to adapt to changing market trends and user needs. 4.6 Customer Support: We use the data collected to enable our dedicated customer support team to assist you with any queries, concerns, or issues, ensuring a smooth and seamless experience with our platform. 4.7 Data Integrity and Security: We prioritize the integrity and security of your data by employing robust security measures, including encryption and access controls, to maintain a secure environment. 4.8 Fraud Prevention: To safeguard data and transaction security, we implement measures to detect and prevent fraudulent activities, including monitoring for suspicious behavior and utilizing advanced authentication methods. 4.9 Legal Compliance: We process your Personal Data based on various legal grounds, including your consent, contractual obligations, and compliance with applicable laws, while ensuring that your rights are respected. 4.10 Third-Party Partnerships: We may share your Personal Data with third-party partners to enhance your experience on our platform and offer related products or services. 4.11 Business Security and Protection: Your information may be used to protect our business operations, assets, and services, which includes investigating and preventing fraud and addressing potential threats. 4.12 Legal Rights Defense: We may utilize your information to defend our legal rights and interests, respond to legal disputes, and manage claims. 4.13 Business Transactions Planning: Collected Information may be used in connection with planning and facilitating business transactions, such as mergers, acquisitions, asset sales, or restructuring. 4.14 Auditing and Corporate Governance: Collected information may be used for auditing, reporting, and internal operations, including compliance with legal obligations and risk assessments. 4.15 Service Operations: We use your information to operate the Platform, enabling your interactions with other users and delivering requested services. 4.16 Account Management: Your Personal Data will be used to register you as a user on the Platform and manage your user account. 4.17 Analytics and User Insights: We analyze how you and other users interact with the Platform to better understand usage patterns and segment our user base for marketing purposes. 4.18 Troubleshooting: We track and address issues that may arise on our Platform to ensure smooth functionality. 4.19 Additional Uses: In certain situations, we may seek your consent to disclose your information to third parties for purposes not explicitly outlined in this Privacy Policy.
